Privacy Policy

1. Data Controller

Primatronic SRL
CUI: 52488738
Cluj-Napoca, Romania
Email: office@primatronic.eu

2. Information We Collect

2.1 Contact Information

When you contact us via email, we receive and store your email address and any information you choose to share in your message.

Legal Basis: Article 6(1)(a) GDPR — you voluntarily contact us and consent to processing.

2.2 Website Usage

We do not use cookies, tracking pixels, or analytics tools. Your browsing activity is not tracked or monitored.

2.3 Blog Content

Our blog content is delivered via WudoSEO. When you view blog articles, images may be served from WudoSEO's servers. Your personal data is not shared with WudoSEO during this process.

3. How We Use Information

• Responding to your inquiries
• Providing requested services and project quotations
• Complying with legal obligations

4. Data Retention

• Emails: retained for 12 months after correspondence ends
• Server logs: retained for 30 days for security purposes
• Website usage: not tracked

5. Your Rights (GDPR Articles 15–22)

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data (“right to be forgotten”)
• Restrict processing
• Port your data to another service
• Object to processing

To exercise any of these rights, contact us at office@primatronic.eu.

6. Security Measures

• All website traffic is encrypted via HTTPS/TLS
• Security headers enforced (HSTS, CSP, X-Frame-Options, X-Content-Type-Options)
• Webhook signatures verified with HMAC-SHA256
• No storage of sensitive payment information

7. International Transfers

Your data is processed within the European Union. Website hosting is provided by Vercel, which maintains EU-compliant data processing agreements.

8. Third Parties

We do not sell or share your personal data with third parties, except as required by law or with your explicit consent.

9. Automated Decision-Making

We do not use automated decision-making or profiling.

10. Dispute Resolution

If you have concerns about our data practices, you may lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP).

11. Policy Updates

We may update this policy to reflect regulatory changes or operational improvements. Material changes will be communicated via this page.